Returns Policy

Returns Policy main image Returns Policy image

The 30 Second Wing Awning is designed to be a free-standing to aid in set up and pack down only .The awning has a large surface area which, with a sudden gust, could cause damage. The awning is designed as a shade protector for use during general camping conditions .

We highly recommend that it is pegged down at all times and ensure all guy ropes are anchored correctly.  This may need to be re-adjusted constantly depending on your conditions. Do not erect during windy conditions. Any damage caused from wind and /or adverse weather will not be covered under warranty.

Our products are made to the highest quality, although should you have any issues with the workmanship of one of our items please contact us via email sales@au4x4.com.au

EXCLUSIONS

The warranty is limited to manufacturing and materials defects. Not including damage caused by adverse weather, wind, misuse or abuse, wear and tear, incorrect installation or set up and/or incorrect application. 

CONSUMER RIGHTS

Our goods come with guarantees that cannot be excluded under Australian law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure.

TO MAKE A CLAIM  

To make a claim in relation to the above manufacturers warranty please ensure you retain your sales receipt of purchase. Please contact sales@au4x4.com.au. All freight costs associated with return of product for assessment is payable by purchaser.